403 N. Front St.,
Rensselaer, IN 47978
Phone: (219) 866-5151 101 E. Beaver St.
Morocco, IN 47963
Phone: (219) 866-5151 403 N. Front St.
Rensselaer, IN 47978
Phone: (219) 866-5151 403 N. Front St.
Rensselaer, IN 47978
Phone: (219) 866-5151 403 N. Front St.
Rensselaer, IN 47978
Phone: (219) 866-5151
Rensselaer, IN 47978
Phone: (219) 866-5151 101 E. Beaver St.
Morocco, IN 47963
Phone: (219) 866-5151 403 N. Front St.
Rensselaer, IN 47978
Phone: (219) 866-5151 403 N. Front St.
Rensselaer, IN 47978
Phone: (219) 866-5151 403 N. Front St.
Rensselaer, IN 47978
Phone: (219) 866-5151
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Frequently Asked Questions
We are happy to answer any and all questions which come our way – and we hear some over and over again. Those are the ones we’ve included in this section of the website.
However, if you’re question isn’t listed, don’t hesitate to email us. If yours is an urgent need, please call.
| Question #1 | What is a funeral? |
| Answer: | A funeral is a time when friends and family gather to celebrate a life and mourn the loss of a loved one. They occur in cultures and societies around the world, and have deep personal and social significance. We know a funeral is the starting point of the recovery process and the first step toward healing. |
| Question #2 | How much does a funeral cost? |
| Answer: | The cost of a funeral depends entirely on your wishes for the funeral. Funeral costs are made up of professional services, charges for transporting the body and presentation of the body, casket costs, vehicle charges, and fees for the doctor, minister, or cremation. Personalizing a funeral is also a factor in the cost. While we have many options to help you memorialize your loved one in a meaningful way, those options all have costs attached. |
| Question #3 | How do I make funeral arrangements? |
| Answer: | You can call a funeral director to make an appointment or plan it online. We offer this service free of charge, and without obligation. |
| Question #4 | What is a pre-arranged funeral? |
| Answer: | A pre-arranged funeral is a funeral arrangement made prior to death. You can pre-arrange your own funeral or you can pre-arrange a funeral for a loved one. Pre-arrangement is a way for you to make sure your life is celebrated in a way that is meaningful to you. It also relieves your loved ones of the burden of arranging a funeral for you. |
| Question #5 | How do I make funeral arrangements? |
| Answer: | You can call a funeral director to make an appointment or plan it online. We offer this service free of charge. |
| Question #6 | What should we bring to the arrangements conference? |
| Answer: | The following information will be required during the arrangements conference. If possible, please bring this information to your appointment: - Social security number - Father's full name - Mother's full name (including maiden name) - Date of birth - Place of birth The following items & documents, if applicable, should also be brought in at the time of the arrangements conference: - Burial clothing (full dress, including all undergarments, shoes are optional) - A recent photograph (for memorial page on our website and newspaper obituary) - If you would like a DVD, bring in 40 - 50 photos. (If you would like them in a particular order, please put them in the order you wish.) - Military discharge paper (Form DD214). I - Any applicable life insurance policies (We will help file the insurance as part of our service to your family.) |
| Question #7 | What type of funeral service should I have? |
| Answer: | The answer to that question is very personal – how would you like it to be? A funeral service can be open to the public or accessible by invitation only. You can choose a large service or a small one. And, if you’re deeply religious, you can follow the liturgy of your faith. Perhaps you want something completely out-of-the-ordinary, and that’s possible too. Our funeral directors are trained to provide you with support and guidance to help you plan a funeral that truly reflects your needs and desires. |
| Question #8 | Can I personalize my funeral service? |
| Answer: | In a word, yes. We believe that each funeral should reflect the life of the deceased – and no two people are the same. We invite – no, we encourage –you to let us know exactly how you want you or your loved one to be remembered, and we will do our best to create a ceremony that will truly celebrate the life lived. |
| Question #9 | Why should we have a public viewing? |
| Answer: | Not every tradition encourages a public viewing, but we believe that they serve a purpose. In making a viewing part of your funeral service, you provide a certain amount of closure to all in attendance. This isn’t just our opinion; studies show that viewing the body helps everyone recognize the reality of death which is an important stepping stone in the grieving process. |
| Question #10 | What should I do if a death occurs in the middle of the night or on the weekend? |
| Answer: | It’s simple: call us. We are available 24 hours a day, 7 days a week. If you need immediate assistance, one of our funeral directors will be there. |
| Question #11 | What should I do if a death occurs while away from home? |
| Answer: | It’s comforting to know that our funeral directors can help you no matter where a death has occurred. We’ll take care of everything from bringing your loved one back home; to helping you arrange the service. All you need to do is call us. We’ll take care of the rest. |
| Question #12 | What happens if I have a problem with how a funeral was handled? |
| Answer: | If you’re not satisfied with how we attempt to resolve the issue, then you can reach out to the Federal Trade Commission (FTC) and/or our state licensing board. Consumer Response Center, Federal Trade Commission 600 Pennsylvania Avenue NW Washington, DC 20580 www.ftc.gov 1-877-FTC-HELP (382-4357). |
| Question #13 | Why do we need an obituary notice? |
| Answer: | An obituary notice is helpful for friends and family of the deceased. It informs them that a death has occurred and gives them information about the service. Obituaries can be placed in newspapers and online. |
| Question #14 | What is included in an obituary? |
| Answer: | "Funeral arrangements are being made by the funeral home and will be announced at a later date." You may wish to add additional details, such as the names of any children, grandchildren and great-grandchildren, parents, other close relatives or special friends. You may wish to write about the deceased’s life, accomplishments and legacy. You may suggest preferred charities for memorial contributions and let people know if you would rather not receive flowers. |
| Question #15 | How much does it cost to place an obituary in the local newspapers? |
| Answer: | Information about the local newspapers serving the Rensselaer/Morocco area, including costs, as of Sept. 1, 2012, is as follows: Rensselaer Republican: Daily newspaper serving Rensselaer, Indiana and the surrounding area. It is published Monday through Saturday (there is no Sunday paper). The deadline for the paper is 4:00 p.m. (Central Time). The newspaper offers several options for placing an obituary: Free Obituary - these notices will be published free of charge. They include only the following information: Name, age, city of residence, date, time and place of death, date of birth, parents and spouse, viewing and/or funeral arrangements and name of funeral home. Standard Obituary ($75) - Includes the free notice information, plus the following: marriage place and date, immediate survivors (They will list their names and city of residence. Spouse can be in parentheses), number of grandchildren, step-grandchildren, great-grandchildren (no names), employment, education, memberships, military service, preceded in death by parents, spouse and children (names can be used), memorial contributions, visitation, funeral and burial arrangements, and name of funeral home. A photo may be included for an additional $15. Deluxe Obituary ($140) - Include all of the above information plus: additional survivors (names of grandchildren, nieces and nephews), pets, hobbies, Bible verses and quotes, and any personal family memories. Newton County Enterprise: Weekly newspaper, serving all of Newton County, published on Wednesdays. Deadline is 4:00 p.m. Friday for publication in the following Wednesday's paper. Obituaries placed in the Newton County Enterprise will also appear in the Morocco Courier and the Brook Reporter. The newspaper offers several options for placing an obituary: Free Obituary - these notices will be published free of charge. They include only the following information: Name, age, city of residence, date, time and place of death, date of birth, parents and spouse, viewing and/or funeral arrangements and name of funeral home. Standard Obituary ($60) - Includes the free notice information, plus the following: marriage place and date, immediate survivors (They will list their names and city of residence. Spouse can be in parenthesis), number of grandchildren, step-grandchildren, great-grandchildren (no names), employment, education, memberships, military service, preceded in death by parents, spouse and children (names can be used), memorial contributions, visitation, funeral and burial arrangements, and name of funeral home. A photo may be included for an additional $15. Lafayette Journal & Courier: Daily newspaper serving the Lafayette, Indiana area, including Jasper and Newton Counties. Published Monday through Sunday. Deadline for publication is 5:00 p.m. (Central Time). The newspaper offers two options: Free Death Notice - includes only the following information: Name, age, place of residence, death date, service time and location and funeral home handling the arrangements. Paid Obituary - charges by the line and includes a charge for a photo. For the first day of publication, the charge is $1.70 per line, plus $25 for a photo. To run an obituary for a second consecutive day, the charge is $1.11 per line, plus $16.25 for a photo. Post-Tribune: Daily newspaper, published in Merrillville, serving all of Northwest Indiana. Published Monday through Sunday. There are no free death notices in this newspaper. Obituary charges are based on length, as follows: 150 words or less - $144 first day, $75 second day 151 - 300 words - $229 first day, $100 second day 300 - 500 words - $329 first day, $150 second day The charge to include a black & white photo is $25 per day. The charge to include a color photo is $50 per day. The Northwest Indiana Times: Daily newspaper, published in Hammond, and serving all of Northwest Indiana. The deadline is 2:30 p.m. (Central Time) for tomorrow's paper during the week, 11:00 a.m. on Saturday for Sunday's paper, and 1:00 p.m. Sunday for Monday's paper. The newspaper offer two options: Free Death Notice - includes just the service information. Paid Obituary - the charge is $2.00 per line. |
| Question #16 | What is embalming? |
| Answer: | Embalming is the temporary disinfection, preservation, and restoration of the body. During the embalming process, the body is washed and dressed and cosmetics are applied. |
| Question #17 | Is embalming necessary? |
| Answer: | If the body has to be transported to a country that requires embalming, then yes, it is necessary. Otherwise the decision is up to you. Some religious traditions forbid embalming. If your religion allows it, we recommend embalming if there is a long wait before burial or cremation. |
| Question #18 | What is involved in cremation? |
| Answer: | The casket or container is placed in the cremation chamber where the temperature reaches 1,400-1,800 degrees Fahrenheit. After approximately 2.5 hours, all organic material is consumed by heat and evaporation, and the bone fragments are left behind. These are known as the cremated remains, which are then carefully removed from the chamber and processed into fine particles to be placed in a container or urn for the family. |
| Question #19 | Do I need a casket if I choose cremation? |
| Answer: | No, you do not need to purchase a traditional casket. But, for sanitary reasons, crematories usually require a combustible, leak-proof, covered container. Commonly, a relatively-inexpensive cardboard cremation container is all you need to purchase. However there are other, more elegant options available as well. Visit our online cremation container showroom to explore your options. |
| Question #20 | Can I have a visitation period and a funeral service if cremation is chosen? |
| Answer: | By all means, yes. We encourage families to have a gathering – whether it’s a simple visitation, or a more elaborate funeral or memorial service – to support the bereaved and begin to mend the social fabric, torn by the loss of a member of the community. |
| Question #21 | What can be done with the cremated remains? |
| Answer: | The cremated remains can be interred in a cemetery plot or retained by a family member -- usually in an urn, scattered on private property or at a place that was important to the deceased. The cremated remains can be scattered at sea, or the skies above a special, well-loved place. You can also incorporate the remains into an artificial reef, to be lowered onto the sea floor. There, your loved one provides sanctuary for sea life for years to come. There are also elegant ways to memorialize a loved one using small amounts of the cremated remains, including art glass, oil paintings, and man-made diamonds. Or you can take a small amount of the cremated remains to include in a piece of cremation jewelry. Please view our online cremation keepsakes and jewelry selection for inspiration. |
| Question #22 | What are Cash Advances? |
| Answer: | Cash advances are monies distributed by the funeral home on your behalf for services not provided by the funeral home. Some examples of cash advances are: - Newspaper charges for paid obituaries - Flowers - Hairdresser - Clergy honorarium - Church fees - Cemetery charges - Vault setting & delivery fees - Certified copies of death certificate |
| Question #23 | How much does a certified copy of the death certificate cost? |
| Answer: | Certified copies of the death certificate are ordered from the health department of the county in which the death occurred. The charges for local counties, as of Sept. 1, 2012, are: Jasper County - $10 per certified copy Newton County - $10 per certified copy Tippecanoe County - $10 per certified copy Lake County - $6 per certified copy |
